Consulting Services:

  • IT Project Management
  • IT/Business Process Alignment
  • ITSM/ITIL Process Assessments
  • Service Desk Design and Implementation
  • Release Management Design and Implementation
  • Incident Management Design and Implementation
  • Problem Management and Design and Implementation
  • Request Fulfillment Design and Implementation
  • Configuration Management with CMDB Design and Implementation
  • PMO System Design and Implementation
  • IT Security Assessment, Design, and Implementation

Product Expertise:

 

BMC Footprints Service Core

BMC Client Management